DAC

Malaysia DAC

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Terms & Conditions

Last updated: January 2025

1. Acceptance of Terms

By using Malaysia Digital Arrival Card and submitting an application, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our services.

2. Service Description

Malaysia Digital Arrival Card provides an online application platform for digital entry documentation to Malaysia. We facilitate the application process but are not responsible for the final approval decision, which is determined by Malaysian immigration authorities.

3. User Eligibility

By using our services, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into an agreement. You agree to provide accurate and complete information in your application.

4. Payment Terms

Payment for the application service must be completed through our secure payment gateway. By submitting payment, you authorize us to charge your payment method. Refunds are issued according to our refund policy:

  • Full refund if application is rejected
  • No refund if application is approved and accepted
  • Refunds processed within 5-7 business days

5. Accuracy of Information

You are responsible for ensuring that all information provided in your application is accurate and truthful. Providing false information may result in application rejection, legal consequences, or denial of entry to Malaysia.

6. Limitations of Liability

Malaysia Digital Arrival Card is not responsible for any delays, technical issues, or failure to deliver services caused by circumstances beyond our control. We are not liable for any indirect, incidental, or consequential damages arising from your use of our services.

7. Intellectual Property

All content on our website, including text, graphics, logos, and software, is owned by or licensed to Malaysia Digital Arrival Card. You agree not to reproduce, distribute, or transmit any content without our prior written consent.

8. Disclaimer

This website and its services are provided on an "as-is" basis. We make no warranties, express or implied, regarding the accuracy or completeness of any information. Malaysia Digital Arrival Card is not an official government agency but a licensed service provider.

9. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services constitutes your acceptance of updated terms.

10. Contact Information

If you have questions about these Terms & Conditions, please contact us at: legal@malaysiadigitalarrivalcard.com.my